Returns and Refunds Policy

At Photobooth360Store we want you to buy with complete confidence. If you need to return a product, these are the conditions.

Return Window

You have 14 calendar days from receiving your order to request a return, in line with Spanish and European consumer law.

Condition of the Product

The product must be returned in its original condition: unused, with all its accessories, packaging and documentation, and in the same state in which you received it. Items showing signs of use will not be accepted.

Return Shipping Costs

The cost of return shipping is paid by the buyer. We recommend using a tracked service, as we cannot be held responsible for parcels lost on the way back.

Refund

Once we receive and check the product, we will confirm whether the refund is approved. If it is, it will be processed to the original payment method within a few days, depending on your bank.

Faulty or Damaged Products

If you receive a faulty or damaged item, contact us as soon as possible and we will resolve it at no cost to you (repair, replacement or refund), in line with the legal guarantee.

How to Start a Return

Write to us at hello@photobooth360store.com with your order number and the reason, and we will tell you the steps to follow.