At Photobooth360Store we care about your exceptional shopping experience! We know how crucial it is for you to receive your orders quickly and safely, and that's why we take care of every stage of shipping.

How do we manage shipments?

• From Spain, straight to your door : All orders are processed and shipped from our warehouse located in Madrid, ensuring fast and efficient service.
• Express delivery for products without customization : If the product you purchased does not require customization, it will arrive within 1 to 5 business days after completing your order.
• Fast Custom Options : For custom items like video booths, turnaround time will also be 1-5 business days depending on the design details.

Information always at your fingertips

Once your order leaves our facilities, we will send you an email with a tracking number. This way, you will be able to know in real time where your package is and when it will arrive.

At Photobooth360Store , we make sure your orders arrive on time and in perfect condition, because we understand that each event is unique and special. Let us be part of the success of your experience!

We adapt to you with safe and convenient payment options to make your experience as easy as possible:

• Credit and debit cards : We accept Visa and Mastercard.
• PayPal : For fast and secure payment.

What to do if you have problems with payment?

If any issues arise when making your payment, our customer service team is ready to help. Just contact us and we will resolve any questions or issues quickly and efficiently.

When will your order be charged?

The charge will be processed at the time you confirm your purchase, ensuring that your order is processed immediately.

At Photobooth360Store , we make the checkout process simple and transparent so you can focus on what matters most: preparing your event.

We want to make sure you are completely satisfied with your purchase. That's why we offer the possibility of exchanging or returning your products if they do not meet your expectations.

Can I exchange or return a product?

Yes, you can do so within 14 calendar days from the date you received your order.

What conditions must be met?

In order for us to accept an exchange or return, the product must meet the following:

• Be in perfect condition .
• Keep the original packaging , labels and seals intact.

How do I make an exchange or return?

Follow these steps to process an exchange or return:

1. Contact us : Write to us indicating your order reference and the product you wish to return.
2. Prepare the package : Make sure to pack the product in its original packaging.
3. Shipping Address : We will provide you with our warehouse address for shipping.
4. Refund : Once we receive the product and verify that it meets the conditions, we will proceed to refund the amount within 14 calendar days .

Who is responsible for the return costs?

Return shipping costs will be the responsibility of the customer.

What to do if I receive a defective product?

If the product arrives defective, please contact our customer service immediately . We will take care of solving it quickly and at no additional cost to you.

At Photobooth360Store , your satisfaction is our priority. We are here to help you at all times!

Yes, we offer invoices for all our orders. Just provide us with your tax information when you checkout or contact us after you have placed your order.

We are located in Spain and ship all our products from our warehouse in Spain.

At Photobooth360Store we want you to buy with complete peace of mind. That's why all our products come with a 3- year warranty against manufacturing defects.

What does the warranty include?

The warranty covers any manufacturing defect that may affect the operation of the product. This ensures that you receive equipment in perfect condition and optimal operation.

How to use the warranty?

If you detect a problem with your product, follow these steps:

1. Contact us : Contact our customer service and describe the problem you have encountered.
2. Quick resolution : Our team will analyze the situation and provide you with an efficient solution so that you can enjoy your product without any inconvenience.

At Photobooth360Store , we stand behind the quality of our products and are always ready to help you in case of any inconvenience. Your satisfaction is our priority!

window.__oai_logHTML?window.__oai_logHTML():window.__oai_SSR_HTML=window.__oai_SSR_HTML||Date.now();requestAnimation Frame((function(){window.__oai_logTTI?window.__oai_logTTI():window.__oai_SSR_TTI=window.__oai_SSR_TTI||Date.now()}))

Do you want your products to reflect your style or brand? At Photobooth360Store we offer you the possibility to customize our products with your logo or any design you want, at no additional cost!

How does the customization service work?

• Unique design : Add your logo, corporate colors or a special design that makes your product stand out.
• Delivery times : Customization may extend shipping time by 1 to 5 business days , depending on the complexity of the design.

Do you have any questions?

If you need more information or have specific questions about the customization process, please feel free to contact us . We are here to make sure you get exactly what you need.

At Photobooth360Store , we make your products as unique as your event or brand. Give your purchase a personal touch!